About the role
The Call Center Agent is responsible to provide excellent customer service and support by responding to inquiries, resolving complaints, and ensuring customer satisfaction. The Call Center Agent serves as the first point of contact for customers and plays a vital role in maintaining Harlem Group’s reputation for quality and professionalism in handling Jetour and Soueast brands.
- Diploma or Bachelor’s degree.
- Fresh graduates are welcome to apply.
- Fluency in Kurdish & Arabic languages is required. While English language is preferred.
- Strong communication and listening skills.